Certificate IV in Retail Management
Off campus
| Course Enquiries: | Chadstone Phone: (03) 9564 1781 Moorabbin Phone: (03) 9209 5576 Email: flu@holmesglen.edu.au |
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| Course Code: | SIR40207-OC |
| Start Date(s): | Throughout the year |
| Location: |
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| Total Course Length: |
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| Prerequisites: | Participants must have completed Certificate III in Retail and must be employed in a retail environment either on a casual, part-time or full-time basis, to be able to complete this course. |
Overview
This qualification provides the skills and knowledge required in first line management in retail and/or wholesale industries and for those who responsible for the management of a retail store or wholesale outlet.
Qualification & Recognition
Upon successful completion of this course, students are eligible to receive the Certificate IV in Retail Management.
Recognition of Prior Learning and Credit Transfer
Students may be able to shorten the length of their chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQTF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen.
Course Fees
This course is offered on a fee-for-service basis.
How to Apply
- Directly to Holmesglen: Off Campus - Flexible Training Centre
Course Structure
- Unit
- Hours
- Manage merchandise and store presentation
- This unit describes the performance outcomes, skills and knowledge required to manage merchandise and store presentation.
- 35
- Lead and manage people
- This unit describes the performance outcomes, skills and knowledge required to lead and manage teams.
- 35
- Provide a safe working environment
- This unit describes the performance outcomes, skills and knowledge required to develop and implement policies and procedures relating to OHS issues. It is based on the National Occupational Health and Safety Commission (NOHSC) guidelines.
- 35
- Manage store facilities
- This unit describes the performance outcomes, skills and knowledge required to manage store facilities in a retail environment.
- 25
- Coordinate implementation of customer service strategies
- This unit describes the performance outcomes, skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback.
- 40
- Control inventory
- This unit describes the performance outcomes, skills and knowledge required to control inventory in a retail environment. It involves managing receipt, dispatch and storage of merchandise, and managing stock control.
- 40
- Profile a retail market
- This unit describes the performance outcomes, skills and knowledge required to profile a retail market.
- 35
- Monitor instore visual merchandising display
- This unit describes the performance outcomes, skills and knowledge required to interpret a visual merchandising plan and the monitor the display to ensure it meets the requirements of the plan and the organisation's visual merchandising standards.
- 35
- Control store security
- This unit describes the performance outcomes, skills and knowledge required to control store security.
- 35
- Develop work priorities
- This unit describes the performance outcomes, skills and knowledge required to plan one's own work schedules, to monitor and to obtain feedback on work performance and development.
- 40
Assessment
You are required to complete written assignments.
Career and Further Study Opportunities
The training in this course is designed to help you advance your career in the retail industry.
Pathways for further study are available.