Diploma of Community Services Work
This Australian Community Workers Association (ACWA) accredited course provides you with the knowledge and skills required to perform as a professional welfare worker, across a variety of settings within the social and community services industry.While completing the course we will assist you in finding and fulfilling two practical placements at two different welfare agencies of your preference. Each placement will be of approximately 240 hours. These placements will not only ensure you are competent and work ready, but will also provide you with experience in working as a welfare worker and valuable networks and references for when looking for a job in the field.
This highly interactive and supportive course ensures you develop the skills and confidence required to grow as a professional worker in the welfare area.
For students working in the sector, there is an evening delivery one night per week and one Saturday per month over 18 months. This involves a combination of face to face classes and off campus workbooks, and also the expectation that each student will spend another 10 hours approximately in home study. There are no placements with the evening delivery, but it is expected that you will work with your current supervisor for some of the units in this course.
- Child protection
- Family services
- Youth and case work
- Juvenile justice
- Women's issues
- Community work
- Outreach work
- Intake work
- Working with vulnerable clients
- Roles within these fields include coordinator, client assessor, care coordination, community worker or case manager
- Work within government departments, community and voluntary organizations, as well as private employers in the SACS industry
This course incorporates four stages of study. At the end of Stage 2 and Stage 4, you will undertake field work placements. This course incorporates a minimum of 400 hours of on the job field placement.
The first stage of the course develops foundational level skills, while the following stages build on this knowledge and deepen your understanding of the material.
Any students who have already completed some of the required units through previous study will have the opportunity to negotiate with the course co-ordinator a timetable that will best suit their development in the course.
Evening delivery incorporates three stages of study and does not have placement within the delivery structure.
Assessment may be a combination of written tasks and reports and online assignments, tests, role plays, presentations and practical application projects.
- VCE or equivalent, or mature age (at least 18 years of age and away from formal study for at least one year)
- Victoria Police Records Check
- Working with Children Check must be provided prior to enrolment (details and forms available at interview)
- Relevant work experience preferred
- Candidates who can not demonstrate such experience will be expected to enrol with us in the first stage of their studies in the following two additional units from the Certificate IV in Community Services Work: CHCCS411C Work effectively in the community sector and HLTHIR403C Work effectively with culturally diverse clients and co-workers
- Evening delivery students must have current, relevant work experience in the community services sector.
Recognition of Prior Learning and Credit Transfer
You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQTF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen.
Please see Recognition of Prior Learning and Credit Transfer for more information.
Pathways and Further Study Opportunities
Students who are completing their Diploma of Community Services Work can also complete a second qualification, a Diploma of Community Services (Case Management) by completing an additional four units concurrently.
This decision needs to be made by the end of the student's first full year study of the Diploma of Community Services Work. If you are interested please complete the Application Form.
How to Apply
Directly to Holmesglen
Your selection will be based on a face to face interview as well as a short written task.
Evening delivery selection will be based on the above and proof of current, relevant work experience.
If you would like to come along to the interview please confirm your attendance by completing the online Community Services Work Interview Form.
This training is delivered with Victorian and Commonwealth Government funding to eligible students.
Fees are calculated according to the level of course being studied, and the number of hours being undertaken, up to Government established maximums. Eligible students are able to access a Government Subsidised Place and certain categories of Full Fee Paying students may be able to access an Eligibility Exemption. Assistance is available in the form of VET FEE HELP or a Holmesglen Payment Plan for students who are unable to afford fee payment up front.
For further information please visit the Fees and Charges page or contact the department via phone, email or through the Enquire Now form on this page.
Qualification & Recognition
Upon successfully completing this program, you will be eligible to receive the nationally endorsed Diploma of Community Services Work.
This qualification is recognised and endorsed by the Australian Community Workers Association (ACWA).