Certificate IV in Leadership and Management


Course code BSB42015
Start date(s) Various dates throughout the year
Course length Full time: 8 - 12 months
Part time: Program length based study load
Campus Waverley
Study mode Workplace training
International course No
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  • Course Overview

    Business success can hinge on the personal skills and attributes of its workforce, with the best supervisors

    and managers effectively driving cultural direction and change.

    This course provides you with the skills, knowledge and confidence to fulfill a leadership role in hospitality.

    The broad range of units in this course will help you to develop your leadership skills and management techniques.

    Our trainers come to you, so your learning is tailored to your workplace and your ability to apply learning in your workplace will enhance your professional development and career advancement.

  • Course Structure

    The course consists of 12 units that are delivered based on workplace operational requirements as determined with your trainer, team and the workplace.


    Assessment may be a combination of written and online assignments, tests, examinations and practical application projects.


    BSBLDR402Lead effective workplace relationships
    BSBLDR403Lead team effectiveness
    BSBLDR401Communicate effectively as a workplace leader
    BSBMGT402Implement operational plan


    BSBWOR404Develop work priorities
    BSBINN301Promote innovation in a team environment
    BSBLED401Develop teams and individuals
    BSBMGT403Implement continuous Improvement
    BSBCUS403Implement Customer Services Standards
    BSBRSK401Identify risk and apply risk management processes
    BSBLDR404Lead a diverse workforce
    BSBCUS402Address customer needs
  • Requirements

    Recognition of prior learning

    You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Please see Recognition of Prior Learning and Credit Transfer for more information.


    There are no formal prerequisites for this program.

  • Outcomes

    Qualification & Recognition

    After successfully completing the program, you will be eligible for BSB42015 Certificate IV in Leadership and Management.


    The course will give you a broad platform of study for you to take up further opportunities, including Diploma, Advanced Diploma and Degree programs within your field.

    Career Opportunities

    Supervisory and management roles within the industry.

  • Dates

    Course Commencement

    The commencement time of the program is designed around the needs of the workplace.

  • How to Apply


    Apply directly to Holmesglen - Phone: 03 9564 1699 or email:

    Apply online now

    The application process takes approximately 5 minutes and at this stage, you do not need to provide any documentation.

    To apply offline, contact the department directly using the details below. Your application will be reviewed by the faculty and you will be contacted within 2 working days. For further information on the full application process, including how to accept your offer, complete enrolment and make payment, visit How to Apply.

    Further Advice

    If you have further questions about your application please contact the department:

    Apply directly to Holmesglen - Phone: 03 9564 1699 or email:


    Holmesglen may engage third parties to recruit students on behalf the of the institute. Third party recruiters receive a commission and this will not impact on your fees.

    Find out more about your rights and obligations as a student and the services we provide at Holmesglen.

  • Fees

    Program Fees


    Fees data is currently unavailable for this program. Please contact the department for current fees for this program.

    Apply directly to Holmesglen - Phone: 03 9564 1699 or email:

    How do I pay my fees?

    VET Fee HELP / VET Student Loans is an Australian Government loan scheme that helps eligible students pay all or part of their tuition fees for diploma, advanced diploma, graduate certificate and graduate diploma programs.

    Holmesglen also offers a range of scholarships each year which you may be eligible to apply for.

    To be eligible for a VET Fee HELP /  VET Student Loans you will need to meet the VET Student Loans entry requirements.

    Information Offices are situated at all campuses. Discuss your payment options with Holmesglen Information staff.