Certificate III in Travel

Course code SIT30216
Start date(s) March
Course lengthPart time: 10 months
Campus Waverley
Study mode Part time
International course No
  • Course Overview

    If you would like to work in a fast growing, dynamic industry or are considering a career change, then the travel and tourism industry could be for you. 

    This course provides you with the minimum required skills and knowledge you will need to begin your travel career. Study enticing destinations and impressive travel products, and learn to provide exceptional customer service. Our 10-month part time course is designed to fit into your busy lifestyle, with classes held twice a week in the evening, 

    Holmesglen's simulated tourism office showcases the latest industry software to complete studies in live airline reservations, fares and ticketing using Amadeus.

  • Course Structure

    To receive this qualification you must complete 14 core units and 3 elective units. Elective units have been chosen by Holmesglen based on feedback from industry and staff qualifications. If you have already completed other eligible elective units, these may be counted towards completion of this course.


    Assessment may be a combination of written and online assignments, tests, examinations and practical application projects.


    SITTIND001Source and Use Information on the Tourism and Travel Industry
    SITXCCS006Provide service to customers
    SITXCOM005Manage Conflict
    SITXCOM002Show Social and Cultural Sensitivity
    SITTTSL004Provide Advice on Australian Destinations
    SITTTSL003Provide Advice on International Destinations
    SITTTSL002Access and Interpret Product Information
    SITTTSL006Prepare Quotations
    SITTTSL008Book Supplier Products and Services
    SITTTSL009Process Travel Related Documentation
    SITTTSL005Sell Tourism Products and Services
    SITXWHS001Participate in safe work practices
    SITXWHS002Identify Hazards, Assess and Control safety Risks
    SITTTSL010Use a Computerised Reservations or Operations Systems
    SITTTSL012Construct Normal International Airfares
    SITTTSL013Construct Promotional International Airfares
    SITTTSL016Provide Specialist Advice on Cruises
  • Requirements

    Recognition of prior learning

    You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen.

    Please see Recognition of Prior Learning and Credit Transfer for more information.


    • Mature attitude and approach to study
    • Good communication, organisational and technical skills
    • Ability and desire to work face to face with customers
    • Smart presentation and grooming
    • Ability to work well under pressure and within a team environment

  • Outcomes

    Qualification & Recognition

    After successfully completing this course you will be eligible to receive the nationally endorsed SIT30216 Certificate III in Travel.


    After graduating with the SIT30216 Certificate III in Travel, you may progress to a higher level qualification.

    Career Opportunities

    • Domestic travel consultant
    • International travel consultant
    • Leisure consultant
    • Corporate travel consultant
    • Online travel consultant
    • Reservation sales agent
    • Tour desk consultant
  • Dates

    Course Commencement

    Tuesday 6 March 2018


    The course is delivered on Tuesday and Thursday nights 6 pm to 10 pm at the Waverley campus.

  • How to Apply


    Apply online now

    The application process takes approximately 5 minutes and at this stage, you do not need to provide any documentation.

    To apply offline, contact the department directly using the details below. Your application will be reviewed by the faculty and you will be contacted within 2 working days. For further information on the full application process, including how to accept your offer, complete enrolment and make payment, visit How to Apply.

    Further Advice

    If you have further questions about your application please contact the department:

    Tourism and Events Department
    03 9564 1699


    Holmesglen may engage third parties to recruit students on behalf the of the institute. Third party recruiters receive a commission and this will not impact on your fees.

    Find out more about your rights and obligations as a student and the services we provide at Holmesglen.

  • Fees

    Holmesglen TAFE
    Holmesglen TAFE SIT30216

    Program Fees

    Gov. Subsidised$2550
    Full Fee$4100

    Which fee applies to me?

    Due to the different level of government subsidy available to you, there are three possible fee levels for program fees – government subsidised, full fee and concession.

    Your eligibility for concession or subsidised program fees is determined by your individual circumstances such as how old you are, what level of education you have and what type of program you want to study. Concession fees are not available for qualifications at diploma level or above.

    The Holmesglen Information staff can help you determine your eligibility and discuss options if you are ineligible.

    How do I pay my fees?

    VET Fee HELP / VET Student Loans is an Australian Government loan scheme that helps eligible students pay all or part of their tuition fees for diploma, advanced diploma, graduate certificate and graduate diploma programs.

    Holmesglen also offers a range of scholarships each year which you may be eligible to apply for.

    To be eligible for a VET Fee HELP /  VET Student Loans you will need to meet the VET Student Loans entry requirements.

    Information Offices are situated at all campuses. Discuss your payment options with Holmesglen Information staff.

    Fees data is currently unavailable for this program. Please contact the department for current fees for this program.

    Tourism and Events Department
    03 9564 1699

Travel & Tourism Open Days

  • 21Jun

    Visit us on Open Day to find out how to kick-start your career in travel. You'll get to see our special tourism training room and we'll talk you through the skills and knowledge you'll learn, throughout your studies, essential for working in the exciting tourism industry. Whether you're thinking of studying at either our Moorabbin or Waverley campus, information in this session will be relevant to you.

    - , Thu 21 Jun - bookings essential.

    Holmesglen Waverley Campus, 595 Waverley Road, Glen Waverley, Vic Australia