Diploma of Travel and Tourism Management/ Diploma of Holiday Park and Resort Management

Course code SIT50116/SIT50216
Start date(s) February/July
Course length Full time: 1 year
Campus Moorabbin; Waverley
Study mode Full time
International course No
  • Course Overview

    If travel is one of your passions in life, the Diploma of Travel and Tourism Management, together with the Diploma of Holiday Park and Resort Management, will introduce you to the wide variety of career choices that are available in this exciting global industry.

    Whether your dream job involves working with clients to create the perfect holiday, living and working on a cruise ship or exotic resort, or taking adventurers on tours around our amazing country or even the world,  this dual qualification course will give you the essential skills and knowledge required to step straight into the travel and tourism industry.

    This course is delivered in four terms over one year. During the first term, you will be enrolled in the Diploma of Travel and Tourism Management, and also the front office pathway units that make up the entry requirements for the Diploma of Holiday Park and Resort Management. In term two, once you have successfully completed the pathway units, you will be enrolled in the Diploma of Holiday Park and Resort Management.

    The range of units will ensure you are fully prepared to enter the tourism industry, whether this is in a retail agency environment, an operational resort or cruise ship role, or taking a position with a tourism supplier.

    During the course, you will undertake units in airline reservations, international fares and ticketing, local and international destination studies, customer service, sales and brochure production, as well as resort management, including front office reception services and reservations. Exposure to the cruising market, now one of the largest growth areas in tourism and tour guiding, will provide you with a solid foundation for a range of roles within this diverse international industry.

    During this course, you will be offered travel opportunities around Victoria, Australia and even Asia, so that you have the chance to increase your tourism knowledge.

  • Course Structure


    Assessment may be a combination of written and online assignments, tests, examinations and practical application projects.


    SITTTSL016Provide Specialist Advice on Cruises
    SITTTSL012Construct Normal International Airfares
    SITTTSL013Construct Promotional International Airfares
    SITTTSL004Provide Advice on Australian Destinations
    SITTTSL003Provide Advice on International Destinations
    SITTIND001Source and Use Information on the Tourism and Travel Industry
    SITTTSL010Use a Computerised Reservations or Operations Systems
    SITTTSL007Process reservations
    SITHACS008Provide accommodation reception services
    SITTPPD001Package tourism products
    SITXMPR001Coordinate production of brochures and marketing materials
    SITXMPR002Create a promotional display or stand
    SITTGDE002Work as a Guide
    SITTTSL009Process Travel Related Documentation
    SITTTSL008Book Supplier Products and Services
    BSBITU401Design and develop complex text documents
    BSBWRT401Write complex documents
    BSBSUS201Participate in environmentally sustainable work practices
    BSBWOR202Organise and complete daily work activities
    SITXCCS006Provide service to customers
    SITXCOM002Show Social and Cultural Sensitivity
    SITTTSL006Prepare Quotations
    SITTTSL002Access and Interpret Product Information
    BSBDIV501Manage diversity in the workplace
    SITXHRM003Lead and Manage People
    SITXMGT001Monitor Work Operations
    SITXWHS002Identify Hazards, Assess and Control safety Risks
    SITXMGT002Establish and Conduct Business Relationships
    SITXWHS003Implement and Monitor Work Health and Safety Practices
    SITXCCS008Develop and manage quality customer service practices
    SITXCCS007Enhance Customer Service Experiences
    SITXCOM005Manage Conflict
    SITXFIN002Interpret Financial Information
    SITXFIN003Manage Finances within a Budget
    SITXFIN004Prepare and monitor budgets
  • Requirements

    Recognition of prior learning

    You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Please see Recognition of Prior Learning and Credit Transfer for more information.


    There are no formal prerequisites for this course. 

    You will undertake pathway units for entry to the Diploma of Holiday Park and Resorts Management.

  • Outcomes

    Qualification & Recognition

    After successfully completing these courses, you will be eligible to receive the nationally endorsed SIT50116 Diploma of Travel and Tourism Management and the SIT50216 Diploma of Holiday Park and Resort Management.


    After graduating with these qualifications, you may wish to complete further studies in travel and tourism, or other business disciplines at advanced diploma or degree level.

    Career Opportunities

    • Travel agency manager
    • Incentive travel manager
    • Tour operations manager
    • Inbound groups manager
    • Product development manager
    • Reservations manager
    • Visitor information centre manager
  • Dates

    Course Commencement

    12 February 2018

  • How to Apply


    Apply directly to Holmesglen if you are a:

    • Full time student commencing studies outside of the February intake
    • Non year 12 applicant and only applying to Holmesglen

    Apply online now

    The application process takes approximately 5 minutes and at this stage, you do not need to provide any documentation.

    To apply offline, contact the department directly using the details below. Your application will be reviewed by the faculty and you will be contacted within 2 working days. For further information on the full application process, including how to accept your offer, complete enrolment and make payment, visit How to Apply.


    Apply through VTAC for the program's February intake (full time study).
    The VTAC code for this program is

    • 6100310044 (Moorabbin)
    • 6100410044 (Waverley)

    Applicants must also submit a VTAC Personal Statement via the VTAC website.

    Further Advice

    If you have further questions about your application please contact the department:

    Tourism & Events Department
    03 9564 1699


    Holmesglen may engage third parties to recruit students on behalf the of the institute. Third party recruiters receive a commission and this will not impact on your fees.

    Find out more about your rights and obligations as a student and the services we provide at Holmesglen.

  • Fees

    Program Fees


    Fees data is currently unavailable for this program. Please contact the department for current fees for this program.

    Tourism & Events Department
    03 9564 1699

    How do I pay my fees?

    VET Fee HELP / VET Student Loans is an Australian Government loan scheme that helps eligible students pay all or part of their tuition fees for diploma, advanced diploma, graduate certificate and graduate diploma programs.

    Holmesglen also offers a range of scholarships each year which you may be eligible to apply for.

    To be eligible for a VET Fee HELP /  VET Student Loans you will need to meet the VET Student Loans entry requirements.

    Information Offices are situated at all campuses. Discuss your payment options with Holmesglen Information staff.

Travel & Tourism Open Days

  • 2Nov

    Visit us on Open Day to find out how to kick start your career in travel. You'll get to see our special tourism training room and we'll talk you through the skills and knowledge you'll learn, throughout your studies, essential for working in the exciting tourism industry. Whether you're thinking of studying at either our Moorabbin or Waverley campus, information in this session will be relevant to you.

    You can also come along to find out more about our VET in Schools course, the Certificate III in Tourism. Our experienced teachers will provide you with information on how we can support you to successfully complete units towards your Year 11 and Year 12 studies as well as highlight future study pathways and career opportunities.

    - , Thu 2 Nov - bookings essential.

    Holmesglen Waverley Campus, 595 Waverley Road, Glen Waverley, Vic Australia