Diploma of Community Services Work

Program code CHC50612
Start date(s) February/July
Program length Full time: 2 years
Part time: 4 years
Campus Moorabbin
Study mode Full time; Part time
International program Yes
  • Program Overview

    This Australian Community Workers Association (ACWA) accredited course provides you with the knowledge and skills required to perform as a professional welfare worker, across a variety of settings within the social and community services industry.  

    While completing the course we will assist you in finding and fulfilling two practical placements at two different welfare agencies of your preference. Each placement will be of approximately 240 hours. These placements will not only ensure you are competent and work ready, but will also provide you with experience in working as a welfare worker and valuable networks and references for when looking for a job in the field.

    This highly interactive and supportive course ensures you develop the skills and confidence required to grow as a professional worker in the welfare area.

    For students currently working in the sector, there is an evening delivery one night per week and four Saturdays per year over 18 months. This involves a combination of face to face classes and off campus workbooks, and also the expectation that each student will spend another 10 hours approximately in home study. There are no placements with the evening delivery, but it is expected that you will work with your current supervisor for some of the units in this course. As you are working in the field, you will be able to apply after 3 years of work to be accredited by ACWA.

    Both day and night delivery courses have some assessments and projects, that will expect you to work hands on, in the community (with agencies and or people) to strengthen the skills, experience and your employability prospects.

  • Program Structure

    The day course incorporates four stages of study. At the end of Stage 2 and Stage 4, you will undertake field work placements. This course incorporates a minimum of 400 hours of on the job field placement.

    The first stage of the course develops foundation level skills, while the following stages build on this knowledge and deepen your understanding of the material.

    Any students who have already completed some of the required units through previous study will have the opportunity to negotiate with the course co-ordinator a timetable that will best suit their development in the course.

    Evening delivery incorporates three stages of study and does not have placement within the delivery structure.

    Assessment

    Assessment may be a combination of written tasks and reports and online assignments, tests, role plays, presentations and practical application projects.

    Core Subjects

    • CHCAD603B Provide system advocacy services
    • CHCCD514B Implement a community development strategy
    • CHCCH522B Undertake outreach work
    • CHCCHILD401B Identify and respond to children and young people at risk
    • CHCCM503C Develop, facilitate and monitor all aspects of case management
    • CHCCOM504B Develop, implement and promote effective workplace communication
    • CHCCS500B Conduct complex assessment and referral
    • CHCCS502C Maintain legal and ethical work practices
    • CHCCSL501A Work within a structured counselling framework
    • CHCCW503A Work intensively with clients
    • CHCDFV404C Promote community awareness of domestic and family violence
    • CHCDIS302A Maintain an environment to empower people with disabilities
    • CHCGROUP403D Plan and conduct group activities
    • CHCLD415A Confirm client developmental status
    • CHCLD514B Analyse impacts of sociological factors on clients in community work and services
    • CHCMH408C Provide interventions to meet the needs of consumers with mental health and AOD issues
    • CHCORG428A Reflect on and improve own professional practice
    • HLTWHS300A Contribute to WHS processes
  • Requirements

    Recognition of prior learning

    You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQTF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Please see Recognition of Prior Learning and Credit Transfer for more information.

    Prerequisites

    • VCE or equivalent, or mature age (at least 18 years of age and away from formal study for at least one year)
    • Victoria Police Records Check

    • Working with Children Check must be provided prior to enrolment (details and forms available at interview)
    • Relevant work experience preferred

    • Candidates who can not demonstrate such experience will be expected to enrol with us in the first stage of their studies in the following two additional units from the Certificate IV in Community Services Work: CHCCS411C Work effectively in the community sector and HLTHIR403C Work effectively with culturally diverse clients and co-workers
    • Evening delivery students must have current, relevant work experience in the community services sector.

    Selection Process

    Your selection  for either day or night delivery will be based on a face to face interview as well as a short written task.

    Evening delivery selection will be based on the above and proof of current, relevant work experience. Click on the links below to book your interview session:

    Night delivery (only for students currently working in the sector):  17 June, 4-8pm.

    Day delivery: 23 June, 9:15am - 12pm.

  • Outcomes

    Qualification & Recognition

    Upon successfully completing this program, you will be eligible to receive the nationally endorsed Diploma of Community Services Work.

    This qualification is recognised and endorsed by the Australian Community Workers  Association (ACWA).

    The night delivery students will be able to apply for ACWA accreditation after working in the sector for 3 years.

    Pathways

    Students who are completing their Diploma of Community Services Work can also complete a second qualification, a Diploma of Community Services (Case Management) by completing an additional four units concurrently.

    This decision needs to be made by the end of the student's first full year study of the Diploma of Community Services Work.

    Once the Diploma of Community Services is complete, you can apply to a degree in social work, social welfare, community services, social science, arts and related degrees, and be accredited up to one year off the degrees.

    Alternatively you can choose to specialise in a specific service area.

    Career Opportunities

    • Child protection
    • Family services
    • Youth and case work
    • Juvenile justice
    • Women's issues
    • Community work
    • Outreach work
    • Intake work
    • Working with vulnerable clients
    • Roles within these fields include coordinator, client assessor, care coordination, community worker or case manager
    • Work within government departments, community and voluntary organizations, as well as private employers in the SACS industry
  • Dates

    Program Commencement

    The next course commencement is on 21st July, 2014

    Attendance

  • How to Apply

    Direct

    If you are interested in studying with us, please book an interview as stated under Selection Process.

    More information about the Direct Application process.

    Further Advice

    If you have further questions about your application please contact the department:

    Social Science Department

    03 9209 5854

    socialscience@holmesglen.edu.au

  • Fees

    This training is delivered with Victorian and Commonwealth Government funding to eligible students.

    Fees are calculated according to the level of course being studied, and the number of hours being undertaken, up to Government established maximums. Eligible students are able to access a Government Subsidised Place and certain categories of Full Fee Paying students may be able to access an Eligibility Exemption. Assistance is available in the form of VET FEE HELP or a Holmesglen Payment Plan for students who are unable to afford fee payment up front.

    For further information please visit the Fees and Charges page or contact the department via phone, email or through the Enquire Now form on this page.

  • Program Overview

    This course provides participants with the knowledge and skills required to perform competently as a professional Welfare Worker, across a variety of settings within the social and community services (SACS) industry.

  • Program Structure

    Assessment

    Assessment is based on competency, that is the ability to demonstrate specific skills, and is undertaken through a combination of observation, discussion, written assignments, tests, and/or practical application and work related projects, including those undertaken through field placement.

    Core Subjects

    • CHCAD603B Provide system advocacy services
    • CHCCD514B Implement a community development strategy
    • CHCCH522B Undertake outreach work
    • CHCCHILD401B Identify and respond to children and young people at risk
    • CHCCM503C Develop, facilitate and monitor all aspects of case management
    • CHCCOM504B Develop, implement and promote effective workplace communication
    • CHCCS500B Conduct complex assessment and referral
    • CHCCS502C Maintain legal and ethical work practices
    • CHCCSL501A Work within a structured counselling framework
    • CHCCW503A Work intensively with clients
    • CHCDFV404C Promote community awareness of domestic and family violence
    • CHCDIS302A Maintain an environment to empower people with disabilities
    • CHCGROUP403D Plan and conduct group activities
    • CHCLD415A Confirm client developmental status
    • CHCLD514B Analyse impacts of sociological factors on clients in community work and services
    • CHCMH408C Provide interventions to meet the needs of consumers with mental health and AOD issues
    • CHCORG428A Reflect on and improve own professional practice
    • HLTWHS300A Contribute to WHS processes
  • Requirements

    Recognition of prior learning

    Students may be able to shorten the length of their chosen course by measuring their skills acquired through work or life experiences, or through qualifications obtained from formal studies or training. AQF Qualifications and Statements of Attainment issued by any other Registered Training Organisation will be recognised by the Institute. Contact Holmesglen to obtain an information brochure.

    Prerequisites

    Good passes at Year 11 level or the overseas equivalent;

    And


    English language proficiency level of IELTS 5.5 (academic module, with no individual band less than 5.5), ISLPR 2+, TOEFL 197 (CB) or 46 (iBT), PTE Academic Score of 42 (no communicative skill score less than 42), Cambridge English: Certificate in Advanced English (CAE) of 47 or equivalent.

  • Outcomes

    Qualification & Recognition

    Upon successful completion of this course students are eligible to receive the Diploma of Community Welfare Work. This is a nationally accredited qualification recognised by the Australian Institute of Welfare and Community Workers (AIWCW).

    Career Opportunities

    A range of career and employment opportunities exist within the human services field. They include positions within a range of employing bodies, including:
    • state government departments
    • local government
    • federal government departments
    • voluntary organisations
    • community based organisations
    • private employers in the SACS industry
    • church and non government organisations



      Areas of work include child protection, family services, youth, case work, juvenile justice, women's issues and community work. Possible roles within these fields may include: Coordination, Client Assessor, Community Worker, Case Manager.
      Graduates of this course may apply for entry into:
      • Bachelor of Arts (Welfare Studies)
      • Bachelor of Social Science
      • Bachelor of Arts
      • Bachelor of Arts (Criminology)
      • Bachelor of Arts (Family Studies)
      • Bachelor of Arts (Community Development)
      • Bachelor of Social Work
  • How to Apply

    Other

    International students must apply through the International Centre at Holmesglen. Please download an application form and forward it to international.admissions@holmesglen.edu.au together with certified copies of your academic transcripts and the A$500 Application Fee. Students may also apply through one of Holmesglen's accredited agents overseas. Please refer to the separate listing www.holmesglen.edu.au/international . Students with citizenship of countries classified by DIAC as Assessment Level 3 or 4 www.immi.gov.au/students/student-visa-assessment-levels.htm MUST apply through one of Holmesglen's accredited agents.

    Further Advice

    If you have further questions about your application please contact the department:

    +61 3 9564 1703
    intl@holmesglen.edu.au

  • Fees

    For 2014: $11,800 per year.

Community Services Open Days

  • 17Sep
    Community Care
    Chadstone
    OD553

    With an increasing demand for workers in community care, working with and caring for other people can make a huge difference to their lives. During the course you will perform a range of activities related to maintaining a person's independence by assisting with their personal care and wellbeing within the home environment.

    Visit us on Open Days to find out how you can make a positive change in your community. Join us for a presentation highlighting course information, placement opportunities and pathway options followed by a tour of the department’s facilities. Learn more about working in your community.

    - , Wed 17 Sep - bookings essential.

    Holmesglen Chadstone Campus, Batesford Road, Chadstone, Vic Australia

  • 17Sep
    Community Services
    Moorabbin
    OD590

    If you've always wanted to work with young people or want to start a career in community services, Holmesglen have a course designed for you. Our community service courses are highly interactive and supportive which ensures you develop the skills and confidence required to grow as a professional worker in the welfare area.

    Visit us on Open Days to discover how you can start a career that impacts positively on our community. Join us for a presentation that will highlight course information, pathway options and career opportunities. Our industry experienced teachers will give you the right advice to help you achieve your goals.

    - , Wed 17 Sep - bookings essential.

    Holmesglen Moorabbin Campus, 488 South Road, Moorabbin, Vic Australia