Diploma of Hospitality

Program code SIT50313
Start date(s) February/July/October
Program length Full time: 1.5 years
Campus Moorabbin; Waverley
Study mode Full time; Part time
International program No
  • Program Overview

    This hands on program provides the training and development for students who are seeking management positions and a career within the hospitality industry. Study involves placement in Holmesglen's student training restaurants, Zest at Waverley and Cilantro at Moorabbin, where you will learn the intricacies of front of house service in a fine dining establishment.

    You will apply your skills whilst learning in our fully equipped practical facilities as well as enjoy work placement with our industry partners. Subjects include the Responsible Service of Alcohol qualification, practical training on food preparation, food serving and food safety, with additional focus on barista training (essential for those wanting to work in Melbourne), managing budgets, and staffing.

    The Diploma of Hospitality Management offers a fantastic overview of the tasks involved in supervising front of house at a restaurant or cafĂ©, a perfect choice for those looking to work in the exciting hospitality industry.

  • Program Structure

    This program is delivered in Holmesglen's specially designed hospitality training facilities, where an emphasis is placed on providing hands-on, practical training.  Assessment is also available in the workplace if you are currently employed in the industry.


    Assessment may be a combination of written and online assignments, tests, examinations, practical application projects and workplace assessments.

    Core Subjects

    • SITXHRM301 Coach others in Job skills
    • SITXHRM402 Lead and manage people
    • SITXWHS401 Implement and monitor work health and safety practices
    • SITXCCS401 Enhance the customer service experience
    • SITHIND301 Work effectively in hospitality service
    • SITXCOM401 Manage conflict
    • SITXFIN402 Manage finances within a budget
    • BSBDIV501A Manage diversity in the workplace
    • SITXINV401 Control stock
    • SITXMGT401 Monitor work operations
    • SITXHRM401 Roster staff
    • SITXGLC501 Research and Comply with Regulatory Requirements
    • SITXFIN501 Prepare and monitor budgets
    • SITXCCS501 Manage quality customer service
    • SITXHRM501 Recruit, select and induct staff
    • BSBMGT515A Manage operational plan

    Elective Subjects

    • SITHFAB307 Provide table service of food and beverage
    • SITXMPR402 Create a promotional display or stand
    • SITHFAB204 Prepare and serve espresso coffee
    • BSBMKG413A Promote products and services
    • SITHFAB303 Prepare and serve cocktails
    • BSBWOR203B Work effectively with others
    • SITHFAB203 Prepare and serve non-alcoholic beverages
    • SITHFAB201 Provide responsible service of alcohol
    • BSBCMM401A Make a presentation
    • SITXWHS101 Participate in safe work practices
    • SITHFAB101 Clean and tidy Bar areas
    • SITXCCS303 Provide service to customers
    • SITHFAB310 Provide advice on food and beverage matching
    • SITXWHS601 Establish and maintain a work health and saftey system
    • SITXFIN401 Interpret financial information
    • SITXFSA101 Use hygienic practices for food safety
    • SITXMGT501 Establish and conduct business relationships
  • Requirements

    Recognition of prior learning

    You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQTF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Please see Recognition of Prior Learning and Credit Transfer for more information.


    There are no formal pre-requisites for this program.

    Selection Process

    All applicants are required to attend an interview.
  • Outcomes

    Qualification & Recognition

    Upon successful completion of this course you will be eligible to receive the nationally recognised qualification of the Diploma of Hospitality, which also includes the Responsible Service of Alcohol and Food Hygiene certificates.

    Career Opportunities

    • Management roles in resorts, hotels and function centres, casinos, cruise liners and gaming venues
    • Sommelier/wine specialist roles
    • Restaurant management
    • Accommodation operations
    • Supervisory and management roles within sales, marketing, inventory and logistics at major hotels and facilities worldwide
  • Dates


    Full Time: 3-4 days per week.

    Part Time: Options available (discussed at interview).

  • How to Apply


    Apply directly to Holmesglen if you are a:

    • Part time student
    • Full time student commencing studies outside of the February intake
    • Non year 12 applicant and only applying to Holmesglen

    More information about the Direct Application process.


    Apply through VTAC for the program's February intake (full time study).

    The VTAC codes for this program are:

    Moorabbin: 6100361574.

    Waverley: 6100461574.

    Applicants must also submit a VTAC Personal Statement via the VTAC website.

    Further Advice

    If you have further questions about your application please contact the department:

    Hospitality, Cookery & Bakery Department
    03 9209 5938

  • Fees

    This training is delivered with Victorian and Commonwealth Government funding to eligible students.

    Fees are calculated according to the level of course being studied, and the number of hours being undertaken, up to Government established maximums. Eligible students are able to access a Government Subsidised Place and certain categories of Full Fee Paying students may be able to access an Eligibility Exemption. Assistance is available in the form of VET FEE HELP or a Holmesglen Payment Plan for students who are unable to afford fee payment up front.

    For further information please visit the Fees and Charges page or contact the department via phone, email or through the Enquire Now form on this page.

Hospitality Management Open Days

  • 15Oct
    Hospitality Management

    If you love working with people and thrive in a fast paced environment, a career in hospitality management can take you around Australia or around the world.

    We have programs to suit all levels of expertise and experience. So whether you're new to the industry, or already working in hospitality and want to improve your qualifications to pursue other opportunities, we have a range of specialised courses to suit.

    Visit us on Open Days for a formal presentation starting at 5pm followed by a tour of our restaurant, commercial kitchens and study facilities. Talk to staff about asian cookery and commercial cookery programs, hospitality and Hospitality Management and pathways to the new University of Canberra Hospitality Management degree.

    - , Wed 15 Oct - bookings essential.

    Holmesglen Waverley Campus, 595 Waverley Road, Glen Waverley, Vic Australia