Important Information

International students may find life in Australia quite different from life in their home countries. This information is provided to help students become familiar with Australian culture and customs and to introduce students to Holmesglen Institute and its services.

It is strongly recommended that you read and familiarise yourself with all of the following:

Campus Information





Studying at Holmesglen 

Emergency Information

The following Holmesglen Officers are responsible for the management of critical incidents:

  • Holmesglen Security – Telephone 9564 2000
    (Available 24x7). Holmesglen Security Services is a pivotal role, and may be the first point of contact.
  • Manager – International Student Experience
    Telephone 9564 2775
    • Manager Compliance, CRICOS – International Centre
      Telephone – 9564 1842
    • Holmesglen International Emergency
      Mobile - 0412 016 774 
    • International Student Counsellor -
      Telephone -9564 6864.

OSHC Information

Procedures Relating to Your Course of Study

Application for Release Letter

Notification of Non Attendance

Student Grievance Record

Tax file Number

How to Apply for a TFN Online

Your Visa Requirements

International Student Visa Requirements

Welfare Information for students under 18

What is required for a student under 18 years of age

Health & Wellbeing

Student Services


Recreation & Activities

Graduate Employment Service

Student Housing Australia - Campus accommodation

Department of Immigration and Border Protection - Australian Government resource for those wanting to visit, live or work in Australia.

Victorian Ombudsman - Provides range of fact sheets and guides to using the services of the office & general complaint handling advice.

IELTS - The International English Language Testing System website.

Study in Australia - Guide to Studying and Living in Australia

Study in Melbourne - Victorian Government website

Charles Sturt University - Our partner institution delivering courses such as the Bachelor of Oral Health.

Important Contacts:

9564 1703


9564 2000
9564 6200
9209 5556
8199 6610
  • International Centre Chadstone - C6.1.Reception
    Opening hours:  Monday to Friday 8.30am - 5:00pm
  • International Centre Moorabbin - M4.2.201
    Opening hours:  Monday to Friday 8.30am - 5:00pm
  • International Centre Waverley - W12.1 Reception
    Opening hours:  Monday to Friday 8.30am - 5:00pm
  • International Centre City - St Kilda Rd - K1. Reception
    Opening hours:  Monday to Friday 8.45am - 5.45pm