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COURSE RESOURCES

Higher education refunds policy

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This refunds policy applies to the tuition fee or student contribution paid by domestic students for Higher Education units of study. It applies to all students whether they pay their tuition fee or student contribution up-front or seek FEE-HELP or HECS-HELP assistance.

What do you need to do to receive a refund?

To receive a refund, you must:

  • Withdraw on or before the unit of study Census Date. For the unit of study Census Date refer to the Academic Calendar
  • Complete an Amendment/Withdrawal form
  • Return your student ID card
  • Return your fee receipt if you paid up-front
  • Return any Holmesglen property in your possession (e.g. Library books, loaned equipment)
Up-front payment

If you paid your tuition fee or student contribution up-front you are eligible for a refund of your tuition fee or student contribution if you withdraw on or before the unit of study Census Date.

Payment plan application (full fee programs only)

If you applied for a Payment Plan you are eligible for a refund of your tuition fee instalment if you withdraw on or before the unit of study Census Date. There are no refunds for the separate Administration fee charged for the processing of the Payment Plan.

FEE-HELP or HECS-HELP applicants

FEE-HELP or HECS-HELP applicants must withdraw by the unit of study Census Date to ensure they do not incur a FEE-HELP or HECS-HELP debt for that unit of study.

What is Review and Re-crediting?

If you withdraw from a unit of study after the Census Date, you may apply to have your FEE-HELP or HECS-HELP balance re-credited if you believe special circumstances have prevented you from completing the unit of study.

Holmesglen has a procedure to deal with applications by students to review and re-credit their Student Learning Entitlement (SLE) for a unit of study.

The procedure seeks to remove the HECS-HELP or FEE-HELP debt and refund any up front payment if the student has withdrawn their enrolment after the Census Date or have been unable to complete a unit of study due to special circumstances.

FEE-HELP or HECS-HELP applicants must withdraw by the unit of study Census Date to ensure they do not incur a FEE-HELP or HECS-HELP debt for that unit of study.

Fees are due before the classes start.
To be eligible for a refund you must withdraw within 28 days of the subject/s start date and you may receive a refund of your tuition fees, subject to any conditions placed on your fees. Activity fees may be refundable conditional upon Teaching Department approval.

Fees are due before the classes start.
To be eligible for a refund or re-credit of your FEE-HELP balances you must withdraw before the Census Date. The amount of refund will be equal to the amount paid or re-credit of your FEE-HELP balances will be equal to the amount used to pay your tuition fees.

There is no refund or re-credit if your withdrawal occurs after the Census Date.
There is no refund of the Amenities Fee for Higher Education programs.
If you have signed a Payment Plan Contract and withdraw after the Census Date, you will still be required to pay any outstanding balances of your tuition fees. Explanation of Re-Crediting FEE-HELP balances can be seen below.

Your FEE-HELP balance can be re-credited under Part 6 of the VET Student Loans Act. If you withdraw after the Census Date relevant to the subject/s in your program because you became seriously ill or for other special circumstances you may be able to apply for a refund of amounts paid or re-credit of your FEE-HELP used to pay your tuition fees.

For Holmesglen to consider your application you must be able to prove that the special circumstances:

  • were beyond your control, and
  • did not make their full impact on you until after the Census Dates for withdrawal from the subject/s in the program, and
  • made it impractical for you to complete your studies in the subject/s in the program.

Please note that if you withdraw after Census Date because you changed your mind about studying, you will not be eligible for a refund or re-credit.

Please apply in writing and attach original supporting documentation to prove your special circumstances, addressed to the Registrar no later than 2 months after the start date for the subject/s relevant to your registration when seeking for a refund.

Application for re-crediting of your FEE-HELP balance (HECS-HELP, FEE-HELP, VET Student Loans or VET FEE HELP Loans) must be made within 12 months from the Census Dates of the subject/s in which you have registered.