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Diploma of Business (Operations)

Course Code BSB50120

  • Part Time
  • 12 months
  • Online
  • Chadstone

This course is not available for International Students


The Diploma of Business (Operations) further develops your skills and provides managerial, operational, and high-level administrative training if you are in a clerical, junior managerial, junior or high-level administrative role and are looking to progress your career.

Career Opportunities

  • team leader
  • business manager
  • office manager
  • executive assistant
  • senior administrative officer
  • senior personal assistant
  • senior project officer
  • project co-ordinator

Pathway to further studies

  • BSB60120 Advanced Diploma of Business
  • Bachelor of Business ( Administration )

Studying the Diploma of Business (Operations) at Holmesglen

Classes are scheduled over 34 weeks via remote delivery using Webex Meetings. Learners are timetabled on average for 6 hours per week in face-to-face remote delivery workshops every week, across a semester of part-time study. These are conducted Tuesday and Thursday evenings from 6pm to 9pm. These workshops are recorded. This is then further supported by teachers offering individual consultation times to meet with learners on a one-on-one basis.<p>A new unit is taught every month. Learners can commence the course at any month throughout the year and finish the qualification within 12 months from their date of commencement.<p>There is also an opportunity during your course to gain industry experience in partnership with the City of Glen Eira and the City of Monash.<p>Upon graduation, you will be able to work in both the private and public sectors in any industry.

Entry Requirements

Learners must have VCE (ATAR) or equivalent; or mature age (at least 18 years of age and away from formal study for at least one year)<p>You will need to have access to a computer and the Internet.
Prior to enrolment or commencement of training, you will be required to complete a literacy and numeracy assessment and a pre-training interview. These will assist with determining your suitability to the course, verify your training plan and identify any learning support needs.

Recognition of prior learning

You may be able to reduce the number of units to be studied in your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Read more about Recognition of Prior Learning, Credits and Advanced Standing.

Course Structure


To receive this qualification, you must complete 12 units in total, comprising of 5 core units and 7 elective units. Elective units have been chosen by Holmesglen based on feedback from industry and staff qualifications.
Unit code Unit name
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBOPS501 Manage business resources
BSBFIN501 Manage budgets and financial plans
BSBCRT511 Develop critical thinking in others
BSBXCM501 Lead communication in the workplace
Unit code Unit name
BSBPEF501 Manage personal and professional development
BSBOPS502 Manage business operational plans
BSBOPS503 Develop administrative systems
BSBOPS504 Manage business risk
BSBTWK503 Manage meetings
BSBPMG430 Undertake project work
BSBSTR603 Develop business continuity plans


Assessments are designed to provide learners with opportunities to demonstrate they have attained the required skills and knowledge using a range of practically based activities and tasks, as required by recognised standards.

How to apply


Click the ‘apply’ button below to get your application started with us. Our friendly Holmesglen team will be in touch to discuss your study opportunities and pre-training requirements.

Visit How to Apply for more information on the application process.


Holmesglen may engage third parties to recruit students on behalf of the institute. Third party recruiters receive a commission and this will not impact on your fees.

Find out more about your rights and obligations as a student and the services we provide at Holmesglen.


Qualification and Recognition

On completion, you will receive the BSB50120 Diploma of Business (Operations).

Industry Connections


Tuition fees GST exempt Cost
Full Fee $10,661
Government subsidised $7,556

Additional Course Cost

Textbooks $150 - $250

All fees are indicative only. Your fees will be calculated on your individual circumstances at the time of enrolment. Training is delivered with Victorian and Commonwealth funding. <a href="/study-with-us/tafe-study/tafe-fees-and-scholarships/government-subsidised-training">Find out now if you are eligible for Government-subsidised fees or Concession. </a>


VET Student Loans are available to eligible student to pay for tuition fees for this course. <a href="">Read more about VET Student Loans</a>.

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