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Certificate IV in Information Technology

Course Code ICT40120


  • Part Time
  • 18 months
  • Mixed Delivery
  • On Campus
  • On The Job Training
  • Online
  • Self-Paced
  • Workplace
  • Off-Campus

This course is not available for International Students


This online Certificate IV in Information Technology will give you the skills and training to begin a career in networking, cyber security, and help-desk support.

Career Opportunities

  • network support technician
  • IT security support officer
  • helpdesk IT support
  • cyber security support

Pathway to further studies

  • ICT50220 Diploma of Information Technology
  • BIS17 Bachelor of Information Systems

Studying the Certificate IV in Information Technology at Holmesglen

By focusing on three key skill areas networking, cyber security and help-desk support, you will build the skills and knowledge to kick start a career in IT.<p>Building a strong foundation in networking by learning to installing, configuring, and troubleshooting small to medium network environments (CCNA1) will prepare you to work in any IT environment.<p>Then you will learn to create and deploy virtual machines. Holmesglen is a CISCO Networking Academy and as part of this course you will be enrolled in the Cisco Academy course – Introduction to Networks (CCNA 1).<p>The networking knowledge learned in your first group of electives is complementary to the next group of electives which cover introductory skills in cyber security. Initially you will learn to identify and recognise threats, risks and vulnerabilities in cyber security and understand how to secure and protect a PC.<p>You will learn to writing basic scripts in the python programming language which will prepare you for penetrating (PEN) testing. In PEN testing you will identify, assess and report security vulnerabilities. Additionally, you will learn to conduct network testing and use network monitoring tools.<p>The ICT support stream introduces critical IT Essential skills and knowledge to install software, configure operating systems, troubleshoot PCs and basic networking issues, and maintain PC equipment to ensure efficient operation.

Entry Requirements

To be eligible, students must be 18 years old and have completed year 11 or be a mature aged student. Holmesglen also requires that all applicants possess the following abilities:<br>• turn on a computer<br>• connect to the internet<br>• use a mouse, keyboard, headset with microphone or speakers and webcam<br>• open and close a software application<br>• conduct a search in a web browser<br>• send and receive emails<br>• save a file, and locate a saved file<br>• download and install the software application.<br>• use webinar software to participate in remote learning<p>Applicants intending to learn remotely will require access to:<br>PC computer or laptop with the following minimum specification:<br>• Quad-Core CPU, 8GB of RAM, 200GB of Storage, 2 GHz or faster processor<br>• Access to an internet connection (ADSL or cable connection desirable)<br>• Windows 10 - available free through Holmesglen OnTheHub<br>• Windows server 2019 - available free through Holmesglen OnTheHub<br>• PC Monitor 24" (dual monitor optional but preferred)<br>• Headset/earphone with microphone (webcam optional but preferred) <br>• Packet Tracer - free to download<br>• NETLab - free, accessed via web Holmesglen url <br>• NetAcad - free, accessed through Cisco learning academy<br>• VMware workstation Pro - available free through Holmesglen OnTheHub<br>• Kali Linux - free to download<br>• LinkedIn Learning - free access via Holmesglen url <br>• Microsoft Office Suite - free access through Holmesglen MyHorizon<br>• WebEx - free to download<br>• Visual Studio Code - free to download<br>• Storage - free via Holmesglen OneDrive or student can access free storage offered by google drive or dropbox, alternatively, a student can purchase an external SSD hard disk with a minimum of 250GB (prices vary).<br>• 7Zip or an equivalent compression utility - free to download<br>• Google Chrome – recommended web browser
Prior to enrolment or commencement of training, you will be required to complete a literacy and numeracy assessment via Basic Key Skills Builder (BKSB) and a Pre Training Review interview. <p>These will assist with determining your suitability for the course and identify any learning support needs.

Recognition of prior learning

You may be able to reduce the number of units to be studied in your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Read more about Recognition of Prior Learning, Credits and Advanced Standing.

Course Structure

Unit code Unit name
ICTPRG302 Apply introductory programming techniques
ICTSAS432 Identify and resolve client ICT problems
ICTICT426 Identify and evaluate emerging technologies and practices
BSBCRT404 Apply advanced critical thinking to work processes
ICTICT451 Comply with IP, ethics and privacy policies in ICT environments
ICTICT443 Work collaboratively in the ICT industry
BSBXCS404 Contribute to cyber security risk management
Unit code Unit name
ICTICT425 Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
ICTICT429 Determine and confirm client business requirements
VU23214 Configure and secure networked end points
ICTICT445 Connect and configure devices and hardware components
ICTSAS310 Install, configure and secure a small office or home office network
ICTNWK425 Build small wireless local area networks
VU23213 Utilise basic network concepts and protocols required in cyber security
VU23217 Recognise the need for cyber security in an organisation
ICTICT435 Create technical documentation
ICTICT440 Develop service level agreements
ICTICT427 Identify, evaluate and apply current industry-specific technologies to meet organisational needs
ICTICT441 Provide one-to-one instructions
ICTSAS442 Provide first-level remote help desk support


Assessments are designed to provide learners with opportunities to demonstrate they have attained the required skills and knowledge using a range of practically based activities and tasks, as required by recognised standards.

How to apply

We are no longer accepting new applications for this course. Please contact the Holmesglen Connect team at 1300 639 888 if you need further information.

Visit How to Apply for more information on the application process.


Holmesglen may engage third parties to recruit students on behalf of the institute. Third party recruiters receive a commission and this will not impact on your fees.

Find out more about your rights and obligations as a student and the services we provide at Holmesglen.


Qualification and Recognition

Upon completion of this program, you will receive ICT40120 Certificate IV in Information Technology qualification.

Industry Connections


Tuition fees GST exempt Cost
Full Fee $10,208
Government subsidised $4,048
Concession $810

Additional Course Cost

1 TB External SSD Hard Drive, approximately $75 Recommended

All fees are indicative only. Your fees will be calculated on your individual circumstances at the time of enrolment. Training is delivered with Victorian and Commonwealth funding. <a href="/study-with-us/tafe-study/tafe-fees-and-scholarships/government-subsidised-training">Find out now if you are eligible for Government-subsidised fees or Concession. </a>


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