Certificate IV in Travel and Tourism

Course Code SIT40122


  • Full Time
  • 8 months
  • Online
  • Off-Campus

This course is not available for International Students


In 27 weeks, our Certificate IV in Travel and Tourism, delivered remotely in a virtual classroom, will give you the knowledge and skills you require to apply for employment in a range of travel and tourism roles.

Career Opportunities

  • travel agencies
  • tour wholesalers
  • tour operators
  • inbound tour operators
  • tourist attractions
  • visitor information centres

Pathway to further studies

  • Diploma of Travel and Tourism Management (SIT50122)

Studying the Certificate IV in Travel and Tourism at Holmesglen

If you are seeking a career that inspires you and you want to work in a dynamic, exciting industry with opportunities to see the world, then consider a career in travel and tourism.<p>You will be taught by industry specialist teachers using a virtual classroom environment enabling you to learn from home, attending scheduled classes on your computer using video streaming facilities.<p>Holmesglen provides you with the latest industry software to complete your studies in a live airline reservations environment, using the highly recognised Amadeus system for fares and ticketing.<p>During this comprehensive virtual classroom training, you will explore the world with our enticing destination studies.<p>Discover how to sell impressive tourism products, including cruising, and learn to provide exceptional customer service.

Entry Requirements

To be eligible, students must be at least 16 years of age.<p>Mature attitude and approach to study; good communication; organisational and technical skills; ability and desire to work face to face with customers; smart presentation and grooming; and ability to work well under pressure and within a team environment.<p>Participants require sufficient computer skills to enable them to engage with the teacher for their scheduled virtual classroom periods using the video conferencing software program WebEx.<p>As this course is delivered as a remote delivery program in a virtual classroom environment, you are required to use a computer or laptop (under 5 years old) fitted with a video conferencing camera with a stable high-speed broadband internet connection. Tablets are not suitable to undertake this course.
Prior to enrolment or commencement of training you will be required to complete a literacy and numeracy assessment and a pre-training interview. <p>These will assist with determining your suitability to the course, verify your training plan, and identify any learning support needs.

Recognition of prior learning

You may be able to reduce the number of units to be studied in your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Read more about Recognition of Prior Learning, Credits and Advanced Standing.

Course Structure


Timetable: 3 days per week, Monday, Tuesday and Thursday: 9.30am to 4.00pm<p>To receive this qualification you must complete 7 core units and 12 elective units.<p>Elective units have been chosen by Holmesglen based on travel and tourism industry feedback.<p>If you have already completed other eligible units, these may be counted towards completion of this program
Unit code Unit name
SITXCCS015 Enhance customer service experiences
SITXCOM010 Manage conflict
SITXCOM007 Show social and cultural sensitivity
SITXHRM007 Coach others in job skills
SITXFIN008 Interpret financial information
SITTIND003 Source and use information on the tourism and travel industry
SITXWHS007 Implement and monitor work health and safety practices
Unit code Unit name
SITTTVL001 Access and interpret product information
SITTTVL007 Use a computerised reservations or operations system
SITTTVL008 Source airfares and issue tickets for domestic flights
SITTTVL006 Book tourism products and process documentation
SITTTVL005 Prepare customer quotations
SITTTVL009 Construct international airfares
SITTTVL002 Provide advice on international destinations
SITTTVL004 Sell tourism products or services
SITTTVL003 Provide advice on Australian destinations
BSBTEC301 Design and produce business documents
BSBTEC401 Design and produce complex text documents
SITTTVL011 Provide specialist advice on cruises


Assessments are designed to provide learners with opportunities to demonstrate they have attained the required skills and knowledge using a range of practically based activities and tasks, as required by recognised standards.

How to apply


Click the ‘apply’ button below to get your application started with us. Our friendly Holmesglen team will be in touch to discuss your study opportunities and pre-training requirements.

Visit How to Apply for more information on the application process.


Holmesglen may engage third parties to recruit students on behalf of the institute. Third party recruiters receive a commission and this will not impact on your fees.

Find out more about your rights and obligations as a student and the services we provide at Holmesglen.


Qualification and Recognition

On completion, you will receive the SIT40122 Certificate IV in Travel and Tourism.

Industry Connections


Tuition fees GST exempt Cost
Full Fee $11,952
Government subsidised $4,608
Concession $922
Mandatory materials Cost
Materials fee $400
Activities fee $25

Additional Course Cost

Students will be required to provide a PC or laptop (under 5 years old) fitted with a older video conferencing camera with a stable high-speed broadband internet connection. <br> <br>The total cost of these items is approximately $600-$1000.

All fees are indicative only. Your fees will be calculated on your individual circumstances at the time of enrolment. Training is delivered with Victorian and Commonwealth funding. <a href="/study-with-us/tafe-study/tafe-fees-and-scholarships/government-subsidised-training">Find out now if you are eligible for Government-subsidised fees or Concession. </a>


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